One reason employees may start testing the waters for new opportunities could be the relationship they have with their direct manager. Managers play a pivotal role in keeping employees productive, motivated, and happy. The company and position could be just what the employee is looking for; however, if their relationship with their manager is not meeting certain needs, all can go south pretty quickly. Employees typically want their managers to have the following qualities:
• Honesty & Trust – Your employees need to feel you are honest with them whether it is related to performance issues, business decisions, or other matters impacting their work. There must be a sense of mutual trust and that they can come to you with an issue without fear of retribution.
• Reliability & Responsiveness – Make your employees feel they can count on you for support and that you will provide action in a timely manner when they need it.
• Open-mindedness – Be open to discussing new ideas. Nothing deflates passion and motivation quicker than not being able to share ideas and opinions.
• Level-headedness – Don’t overreact to situations. Remain calm and sensible and you will see that same poise from your employees when tough situations arise.
• Approachability & Availability – A good manager needs to be both approachable and available. Make it easy for your employees to come to you with questions or problems.
• Knowledgeable – Your employees must believe that you know what you’re talking about. Make them feel they have an experienced leader in their corner (without being arrogant of course!).
• Appreciation – Let them know you appreciate their hard work and dedication. A simple ‘thank you’ goes a long way.
When the relationship meets these needs, a great manager can be hard to leave. Your employees will be more likely to come to you when they have an issue, more happy to come to work and more productive overall. Make sure you are giving your employees the best of you to ensure that top talent sticks around to help you grow your organization.